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Black Country NHS ICB – Feedback

All of the following testimonials were provided by management and staff members of the Black Country NHS Integrated Care Board (at the time this organisation was known as the Sandwell and West Birmingham Clinical Commissioining Group).

Working with Lee Psychology

NHS Sandwell and West Birmingham CCG is an organisation that prides itself in looking after its staff and developing them; both with the skills to do their job and the tools to be resilient.

In 2018 we trialled the Thriving at Work programme in two ways: small group introductions to the programme and one to one attendance on the 10 week programme.

We could not have predicted the phenomenal response to this programme and the positive impact it has had for our staff and our organisation.

With a large scale launch of the programme, the feedback and recommendations spoke for themselves and requests to attend the programme grew beyond our expectations and became the hallmark of our positive and proactive support for staff.

The personal programme has supported our staff in a number of ways; confidence, resilience, proactive self-care, ability to challenge themselves and the organisation in a positive way.

The wider impact of the personal development has meant that there is a critical mass of staff who are able to lead others, both formally and informally, in a way that has ensured that we have a resilient workforce that can approach thinking to challenges in a different way – solution based, positive impact and resilient.

Most notably the programme has become the first proactive well being programme that staff are accessing before going into personal crisis, this means that staff are personally looking after themselves and proactively accessing support in a way that enables them to shift thinking before the stresses of life and work becomes unmanageable – which has also enabled them to support others to do the same.

I cannot recommend enough this programme and Paul himself to support any organisation where it recognises the importance of its people at the heart of its success.

Mrs. Alice McGee

Director of HR, Sandwell & West Birmingham NHS CCG


In February 2018 I was experiencing anxiety and after a few weeks of trying different methods to help relief this I finally went to the doctors and was labelled as ‘depressed’ and given antidepressants to help with my symptoms.

I was referred to Paul to complete the ‘Thriving at Work Programme’ through my work, I was very keen to look after myself and not be on antidepressants for the rest of my life.

Within 3 weeks of starting the programme I had already noticed the difference in myself and became to realise that I wasn’t depressed and that I was putting too much pressure on myself.

The Thriving at Work Programme and Paul helped me to realise that it’s ok to have blips and to be kind to myself, I’m now off antidepressants and have been for over 12 months.

This is something that I never thought I would achieve and was a limiting belief for me, thank you to Paul for teaching me to change my limiting beliefs!

I now have the coping skills to respond to work and home life situations better and to not become stressed as I have done previously.

Thriving at Work has taught me to manage my limiting beliefs and to challenge unhelpful thinking styles to THRIVE!

I have been to counselling previously and taken part in other resilience courses but none of these compare to Thrive and how it has helped me in my life, I would recommend everyone to complete Thrive as I think everyone can gain something from it!

I would also like to thank Paul for how he delivers the Thriving at Work Programme, he really goes out of his way to make sure you gain something from the programme!

Ms. Sarah Billingham

HR Manager, Birmingham & Solihull NHS ICB

Healthier & Happier!

I attended the Thriving at Work Programme from September to December 2018 and what a life changing programme this has proved to be for me!

The programme made me rethink my approach to every aspect of my life.

I worked hard during the programme reading the accompanying book and completing all my homework.

Work wise rather than fixating on the things that didn’t always go to plan, I re-focussed on the vast majority which did.

This thought process developed even further and I (for the 1st time) I acknowledged my ability, the achievements I had made and the opportunities I wanted to seek in the future.

I have now changed my career path, studied and passed further exams (and continue to do so).

I no longer seek perfection or approval from others, I simply work hard and do my best and remember that ‘You don’t need to be perfect to be amazing’ this is now my mantra. (Thanks Paul for this statement I now share this with others!)

In March 2019 I faced a life changing event in my personal life, the Thriving at Work Programme really came into its own.

Single after 31 years with two young-adult children, as hard as this period I was well equipped with the tools to continue thriving.

The realisation became clear pretty quickly that the majority my unhelpful thinking habits had actually gone too, this was replaced with visualising positive outcomes and a massive increase in my self-esteem.

Paul’s style was very different to anything I have experienced. 

I attended my 1st session expecting a couch, maybe having to reflect on childhood experiences, there is none of that at all (thank goodness)!

The sessions are very positive, proactive, (few swear words too) Paul has such a talent in questioning and challenging you that following every session I felt so excited in addresses some of the beliefs I had held all of my life, some of which were complete nonsense.

I have a new sense what is real and tangible.

Thank you Paul I can honestly say that I am healthier, happier and more successful than I have ever been.

Ms. Sharon Wood

PMO Coordinator, Black Country NHS ICB

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FREE initial consultations

If you’d like to find out more about overcoming or recovering from psychological problems using a psychosocial approach, then why not arrange a free initial consultation with us.

During this consultation we will discuss your particular problem, what it means to you and the potential solutions that are available.

We provide a safe, confidential and non-judgemental environment without any obligation for you to commit to any psychotherapy programmes or sessions going forward.

Contact Paul

You can contact Paul on:

07434 776125

or by e-mail at:



Hypnotherapist Joan Lee D. Hyp. MIAEBP

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