Change Management
Change management is the process of re-designing business structures and systems with the aim of improving services.
Badly managed change can be catastrophic for morale, performance and employee retention.
Effective change management is well thought-out, well-planned, well-executed and is most successful when it involves all employees from top to bottom.
According the the Health and safety Executive, change is being well managed when:
Employees indicate that the organisation engages them frequently when undergoing an organisational change systems are in place locally to respond to any individual concerns.

Effective Change Management
Organisations that perform well with change management are those where:
- The organisation provides employees with timely information to enable them to understand the reasons for proposed changes.
- The organisation ensures adequate employee consultation on changes and provides opportunities for employees to influence proposals.
- Employees are aware of the probable impact of any changes to their jobs. If necessary, employees are given training to support any changes in their jobs.
- Employees are aware of timetables for changes.
- Employees have access to relevant support during changes.
Many people find change difficult, particularly in businesses that have been in existence for many years and have perhaps had very fixed ways of doing things.
However, in order to be agile in today’s volatile and fast-moving market place the need to change has never been greater.
Making fundamental structural or organisational change to your business without adequate preparation and communication will almost always lead to high levels of work related stress and anxiety in the workforce, including senior managers as well as ground-level staff.

Solving Work Related Stress
Work related stress tends to be dealt with in one of two principal ways;
- Providing support after the employee has become too stressed to attend work (what we call crisis management), and
- Providing training and support before employees become too stressed (mental health prevention).
Although it may seem obvious that the preventative option is clearly the best solution, the vast majority of employers fail to recognise this and tend to offer support (if at all) only once the employee has become absent from work.
Resilience Training
Lee Psychology have been delivering Resilience Training sessions to the NHS Integrated Care Boards (Sandwell & West Birmingham, The Black Country and Birminham & Solihull ICBs) since 2018.
Our training programmes are based on scientifically proven CBT pronciples and can be delivered as both group training seminars (half and full-days) as well as one-to-one personalised programmes (face-to-face or remotely using Zoom).
CBT Support
If you have employees who are struggling with work related stress (for whatever reason) we are also able to provide support using Cognitive Behavioural Therapy.
Our 10 session CBT course is available in the following formats:
- Self-directed Online course over 10 modules.
- Clinically supported CBT course using our Online course with either 2, 5 or 10 face-to-face sessions (in-clinic or suing Zoom).
If you’d like to find out more about how we can support you and your organisation, then get in touch with Paul.

Business Psychology Support Services
If you’re looking to support your staff with their mental wellness, resilience or general wellbeing, then why not get in touch with Paul to find out more about how we can help.
Links to More Information
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